COVID-19 Response Information:

This communique is to inform you about the new guidelines released yesterday from the Ministry of Children, Community, and Social Services (MCCSS).  These guidelines further support the provincial lockdown guidelines announced on December 21, 2020.

Starting December 26, 2020, until January 23, 2021, the entire Province, and more specifically developmental service locations will be under additional restrictions:

• Both indoor and outdoor visits are no longer permitted, except for essential visitors. MCCSS and Community Living London have a high threshold in defining an essential visitor. Their definition is:
  • Performs essential services to support the ongoing operation of a service agency (including a contractor); and/or,
  • Is considered necessary to maintain the health, wellness and safety, or any applicable legal rights, of a congregate-care resident.
• If an indoor visit is truly essential, visitors will wear eye protection and medical masks (CLL would supply these items).
• If an outdoor visit is deemed essential, visitors must wear medical masks (also supplied by CLL).
• Visits in the community for health and well-being activities (e.g., medical appointment, or work) and activities for physical/mental health that allow physical distancing (e.g., going for a walk) are permitted, while organized recreation activities for those living in congregate care are suspended.

Here’s what this means for you and your loved one: 

• Non-essential indoor and outdoor visits scheduled for December 26, 2020, until January 23, 2021 will be cancelled.
• Support will be provided for your loved one to connect with you virtually or on the phone if you would like.

Please know, our employees are not able to permit non-essential indoor or outdoor visits during the time periods specified above. If you have an extenuating circumstance that you believe is essential, please contact the house Supervisor to discuss, and they will connect with our senior management team.  We must stress this will only be permitted for exceptional situations, in the interest of the safety of your family member and our employees.

This is disappointing news for all of us. We all need to do our part to reduce the positive cases of COVID-19 in our community.  I wish for all of you a Holiday Season that will provide opportunities for meaningful connections, although different, and most importantly that everyone remains safe and healthy.  We can also have hope that the vaccine which has now begun in Ontario will help us beat COVID-19 once and for all.

We are stronger together

Michelle Palmer

‘Our Forever Home’-Capital Campaign

Leave your footprint at the front door and help us inspire possibilities, click the button.